Animal records
Animal details, owner, visit history, vaccinations, services received, documents and follow-ups in one file.
VETERINARY PACKAGE
Digital package for veterinarians
A veterinary clinic keeps two records for every visit, one for the animal and one for the owner, and some calls cannot wait. This package for vets, veterinary clinics, pet clinics and animal service centers keeps both records together, separates urgent calls from routine bookings and brings animals back for vaccinations and check-ups on time.
Services in the package
Owner management
Contact details, requests and history per owner, which makes it simple when one owner has several animals or several people bring in the same one.
Online check-ins
For cases that do not need the animal in the clinic: treatment follow-ups, general condition checks and non-emergency advice. The result goes into the animal's file.
Vaccination and check-up reminders
Owners are reminded when vaccinations, antiparasitic treatment and control visits are due.
Urgent and routine calls
The phone agent books routine appointments, while urgent calls are queued and transferred to staff.
Website and booking for owners
Owners read about the clinic and its vets and book by vet and service type, even outside opening hours.
Clinic infrastructure
CCTV for entrances, reception and public areas, plus the network and security behind the records system.
A day in the clinic
- Before opening: owners have booked online overnight.
- Morning calls: routine bookings go to the agent, urgent cases go straight to staff.
- Mid-morning: a treatment follow-up is done online, without bringing the animal in.
- Examination: the vet opens the animal's file with its full history.
- Afternoon: reception updates an owner who has several animals on file.
- End of day: reminders go out for upcoming vaccinations and control visits.
A package sized for your clinic
Describe the clinic: its vets, staff, daily visits and phone traffic. We will reply with a package built around it.